City Addresses High Utility Bills

sierra county

This week dozens of Truth or Consequences (T-or-C) residents were surprised when they checked their mail and utility bills with charges double or more the previous month’s bill.
According to City Manager Juan Fuentes, because of a multitude of technical issues — including a malfunctioning hand-held computer used to read meters – the number of days in the billing cycle were extended, resulting in the increases.
“We also encountered previous errors on some accounts from prior months’ readings, resulting in higher than normal billings for our customers,” said Fuentes.
Complaints began surfacing on social media, and soon afterwards residents were frantically calling City Hall and…